01
Raise a request
Write to care@nyreva.com within 14 days of delivery with your order number.
02
Free pickup
We arrange a reverse pickup at no cost across serviceable pin codes.
03
Quality check
Products are inspected within 48 hours of reaching our facility.
04
Refund issued
Refunds land back in your original payment method in 5–7 business days.
Good to know
- Opened products can be returned only if they caused irritation or arrived damaged.
- Gift cards and sale-only bundles are non-refundable.
- Exchanges are processed as a refund plus a fresh order.